In the Customer Relationship Management (CRM) software, the world’s leader Salesforce Inc. (NYSE: CRM) had a difficult year in 2025, because macroeconomic problems, AI -oriented changes and changes in how businesses spend their money.
Earning expectations Q3 2025 performance volatility
On July 1, 2025, the CRM stock price sold for about $ 244.26; The quarter began slowly and the CT sector as a whole was still stagnant, and the shares moved in a narrow range.
In mid -July, the stock fell to the lowest level every three months. The reason for this was that investors were concerned about slowing revenue increase in AI-Developed CRM products and slowing down competition. This has decreased by almost 7% since the beginning of the quarter, which has worsened with difficulties with lower expenditures for foreign exchange and business.
In August, things were a little better, and at the end of the month, the positive analyst notes about Salesforce’s AI progress rose to the highest per month. However, as the option traders received a slight pessimistic view before the results of the earnings emerged, the market variable with 2.16% loss in early September.
S3 Report Card
The investors were still worried about the CRM stock price in the third quarter, because they hadn’t understood what was going on in the economy and worried how slowly AI produced money. Salesforce’s earnings report for the second quarter of 2026 yesterday and the 3rd quarter stock performance gave investors a complex story.
Salesforce’s Q2 earnings after the market was closed on September 3 were a combination of good and bad news. The company’s corrected earnings of $ 2.91 per share were much higher than an average estimation of $ 2.78. In addition, the income increased by almost 10% to $ 10.24 billion compared to the previous year, which was the estimation figure of 10.14 billion dollars.
The title numbers reflect a reputable stroke in both upper and lower lines. However, the first market response of the stock, which is a major decrease in post -overtime trade, shows a deeper concern about the company’s development way and AI strategy.
On the one hand, the company’s foundations remained strong. For example, in the first quarter of the 2026 fiscal year, the results exceeded both revenue and EPS expectations thanks to higher margins and free cash flow. Although these figures are good, the stock often fell after the gains with the reaction of “Sell News”. This model showed that investors are no longer interested in three -month consequences; Instead, they want to see more aggressive growth expectations.
Between 10.24 billion dollars and $ 10.29 billion, the third financial 2026 income projection was a technical hike. However, it was only 8-9% growth rate, which fell to 10% of the existing quarter. This clearly explained to investors that Salesforce’s basic growth is still slowing down despite conversations about how well the AI and the company have been governed.
What to wait in the 4th quarter
In the fourth quarter of 2025, the future of CRM shares will rely on two main things: the company’s ability to show real development in AI -guided income and a change that rewarded the rapid expansion of profitability and operational efficiency.
After the second quarter earnings report, analysts continued the “moderate purchase” note on the CRM stock. Both JPMorgan and Morgan Stanley have a “purchase” grade because they believe that Ajanforce can bring 15% of the income to 27. On the other hand, CITI is the CRM stock price targets are $ 275 and indicates weakening the demand signals.
When we look forward, the positives include the increasing benefit of AI in the processed enterprise. For example, AgentForce made 380,000 calls with a resolution of 84%, and more than half of Fortune 100 companies AI and data cloud users. The Informatica agreement, which is planned to be finalized at the beginning of FY27, will improve data management and increase profitability until the second year.
CRM needs to be on its way by conducting its business in a structured way and sending a clear message about the importance of AI. This can help to overcome the last falling tendency after earnings.
Salesforce’s income of $ 10.24 billion and earnings per share exceeded the $ 2.91 income income expectations, which shows that AI has gained ground and margins are growing.
Although the company’s second quarter results were good, CRM shares fell more than 4%. The reason for this was that the company’s third quarter income projection was lower than expected.
The future of Salesforce will primarily depend on the Monetization of AI, the healing of the economy and the company’s pursuit of $ 50 billion -dollar share procurement plan.
This article was initially published at Investingcube.com. It is forbidden to re -publish without permission.
