BNY explains the updated Eliza platform and says that 98% of the employees are trained in AI.

The oldest constant business bank in the US is getting an upgrade. On Thursday, in an internal municipal building, BNY CEO Robin Vince introduced the new generation version of ELİZA, the AI platform, which allows employees to form a manuscript agents and fulfill the tasks such as accelerated control built on the meetings of company data.
Oz We think of AI as the capacity to produce capacity for us, V Vince said in the town hall. According to a BNY spokesman, 98% of the company employees are trained in productive AI and the majority use Eliza Daily.
The announcement is through internally developed products such as BNY’s Eliza, where the wider banking industry embraces artificial intelligence. The research company Neardent follows the top 50 banks and according to the October 2024 report, each company on the index referred to AI at least one investor relationship document. He ranked 14th in terms of adoption of the AI, under the leadership of JPMorgan Chase and Capital One, but it is likely that BNY is taken into consideration, considering the latest push.
AI financial future
Eliza, named after Alexander Hamilton’s wife, who founded Bny’s corporate predecessor, stood as the AI product of the 240 -year -old bank’s flagship. The new update for Eliza, which was first released in 2024, will focus on allowing employees to access data in different resources from different centers to live market data in order to increase their response rates to customers.
In a e -mail sent to employees and shared LuckHead People’s Officer Shannon Hobbs and Chief Information Officer and Global Engineering President Leigh-Ann Russell wrote that the upgrade would allow the upgrade to improve customer briefings within a few minutes.
For banks that are restricted by compliance requirements and bureaucracy, the wider question is whether the AI tools will develop beyond pilot programs and whether to transform the basic functions. According to the open report, only six of the watched banks reported that AI has a financial impact.
BNY Chief Data and AI Officer Sarthak Pattanaik explained before Luck The Bank’s use of the “Wallowed Garden” approach to educate systems, but anthropic uses external models from companies like Google’s twins and Openai and performs a red team test to simulate cyber attacks.
Hobbs and Russell have referred to different usage situations, including the consensus of weekly transactions, including automatic processing, repairing payments and code, which is already adopted by bank employees for Eliza by bank employees. “The fluency in artificial intelligence is no longer optional, but critical,” they wrote.